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News
August sales expected to finish around 1.3M
2+ hour, 37+ min ago (460+ words) Without the pull-ahead of the expiring EV credits from last summer, overall new vehicle sales are expected to be down almost 5% year-over-year for August. The joint forecast from JD Power and GlobalData expects sales to finish around 1.3 million, showing strong…...
Harris Auto Group uses service reviews, $49 oil changes to drive customer retention
1+ day, 21+ hour ago (615+ words) At the 12 Harris Auto Group stores, reviews and accountability are cornerstones of fixed operations. David Hennessey, vice president of Fixed Operations, during a Daily Dealer Live interview with host Sam D’Arc, explained how he’s brought the processes he used previously…...
An OEM incentive war is not coming. But here's what dealers can expect.
3+ day, 3+ hour ago (931+ words) Earlier this week, I told you all I was looking for the “Brian Johnson of Automotive” In other words: the healthiest person in auto retail. Since then, I’ve received a ton of suggestions - thanks to everyone who took the time…...
Detroit automakers warn USMCA changes could add billions in costs as trade talks intensify
5+ day, 1+ hour ago (400+ words) Auto tariffs remain a major sticking point in North American trade talks, with U.S. automakers warning that changes to the United States-Mexico-Canada Agreement (USMCA) could cost them billions. First things first: Canadian and U.S. negotiators spent much of the weekend trying to…...
Ford brings Lincoln Nautilus production to U.S. to sidestep 52.5% China tariff
1+ week, 1+ day ago (350+ words) Ford is officially following through on previously reported plans to move production of certain Lincoln models from China to the U.S. The details: The shift, which includes production of the Lincoln Nautilus, is scheduled to begin in 2030 as Ford looks to…...
Murdock CDJR tops $300K service gross by utilizing technology, processes
1+ week, 3+ day ago (669+ words) Four months ago, Phil Pecoraro threw out the projection of hitting a service gross of $280,000 at the Murdock CDJR in Bountiful, Utah. The operating partner rejoined Daily Dealer Live this week, telling host Sam D’Arc that the store blew past…...
Dealers overlook profitable used inventory sitting in their own customer databases
1+ week, 3+ day ago (388+ words) A new report reveals that dealers paying record prices at auction for used vehicles may be overlooking one of their cheapest and most profitable sources of inventory—the vehicles already sitting in their own customer databases. The details: Trade Agent…...
"Values rose!" The EV bloodbath that never happened (and what smart dealers are doing now)
2+ week, 5+ day ago (1046+ words) Welcome to another edition of the Car Dealership Guy Podcast Recap—a rundown of key lessons from top operators, founders, and execs shaping the future of auto retail. Today’s guest is Jimmy Douglas, Founder & CEO at Plug. We discuss why…...
Dealership phone connections improve, but millions of high-intent calls still go uncaptured
2+ week, 5+ day ago (481+ words) A new Car Wars review reveals that while more customers are calling dealerships with the intent to buy a vehicle or schedule service, many stores still fail to capitalize on those high-value opportunities. First things first: The report, 2026 Mid-Year Review:…...
New-vehicle sales hit 16.7M SAAR in July
3+ week, 2+ day ago (404+ words) Strong July auto sales pushed the seasonally adjusted sales rate to a new high for the year at 16.7 million in the latest update from Cox Automotive. Driving the news: An estimated 1.4 million in auto sales in July drove the SAAR…...