News
Google Partners With Airline Systems to Track Lost Bags
3+ hour ago (248+ words) Adriana is Skift's travel tech and AI reporter. Previously, she was at Women's Wear Daily and technology sites such as ReadWrite, and her work has appeared in Time magazine, The Philadelphia Inquirer and numerous other titles, including via syndication on…...
Connected Journeys: Hospitality Becomes an Always-On Relationship
2+ mon, 3+ week ago (531+ words) Minor Hotels + Skift The hotel stay now sits at the center of a wider ecosystem. As hospitality expands into wellness, residences, mobility, and retail, the strongest brands will create connected worlds that run on loyalty and emotional relevance, rather than…...
Why Luxury Escapes Is Betting Big on Brick-and-Mortar Travel
3+ mon, 4+ day ago (148+ words) Luxury Escapes is proving something the industry has long suspected but rarely executed well: in high-consideration travel, physical retail isn't a relic " it's a revenue amplifier. Luxury Escapes, the Australian travel platform, is doubling down on something that feels counterintuitive…...
Pullman’s Bold New Era: Redefining Premium Hospitality Through Cultural Exchange
3+ mon, 2+ week ago (803+ words) Since 1859, the Pullman name has been synonymous with a pioneering spirit. This month, Accor is officially relaunching the Pullman brand, rejuvenating that historic legacy to serve the modern blended traveler and redefine the possibilities of premium hospitality. Pullman Hotels & Resorts…...
Full Video: From Live Tourism to Loyalty, Accor Is Rethinking Value in Hospitality
4+ mon, 3+ day ago (112+ words) Accor's Jean-Jacques Morin sees the future of travel playing out in the East, led by bold investments, strong leadership, and experience-centric hospitality. But he's clear-eyed too: sustainability, tech disruption, and talent strategy will define who stays competitive by 2030. Accor Group…...
Car Rental Companies Are Winning the Digital War With OTAs
4+ mon, 1+ week ago (89+ words) The $92 billion car rental sector is leveraging its high consolidation to win the digital distribution war, generating 59% of all online bookings through direct channels. The global car rental industry is witnessing a rare phenomenon, with established car rental players dominating…...
Skift Global Forum Video: Crafting an Authentic Vision for All-Inclusive Hospitality
5+ mon, 9+ hour ago (603+ words) Sandals Resorts International is doubling down on its Caribbean identity, expanding its Beaches brand, and leveraging its regional workforce and suppliers to power both hospitality excellence and economic growth. In this talk, Executive Chairman Adam Stewart elaborates on the brand's…...
Skift Global Forum Video: Proactive Service to Create Memorable Trips
5+ mon, 22+ hour ago (607+ words) Today's travelers expect fast, responsive support when disruptions arise. In this talk, Anna Kofoed, chief officer for travel at Allianz Partners, explained why proactive, seamless travel protection is central to loyalty in today's industry. On stage at Skift Global Forum…...
Hotels Risk a Tech Trap – Fixing the Basics Unlocks Revenue
5+ mon, 3+ week ago (290+ words) Robin Gilbert-Jones is Research Analyst for Skift Research, based in Cape Town, South Africa. Prior to joining Skift he worked as a freelance consultant specializing in the intersection of travel and sustainability as well as developing analytical tools for environmental,…...
Expedia Results Hit by Drop in International Travel
9+ mon, 3+ week ago (136+ words) Justin is Skift's Travel Tech Reporter, where he covers the way to the future of global travel industry. Prior, he was a tech reporter for American City Business Journals in Albany. A Michigan native, Justin is living as a digital…...